Zappi GLO

A Simple Way to Charge Smart.

With its minimalist design and no on-device screen, zappi GLO keeps things simple while retaining all the smart features, including Tariff Integration, Solar & Home Ecosystem Integration, and Demand Side Response. All control is managed through the myenergi app, allowing users to manage charging sessions, adjust settings, and monitor performance from anywhere.

 

Compact, Stylish, Easy to Use Design.

Installation is quick and tidy, with a compact design that fits seamlessly into any residential or semi-commercial setting with shared charging. The tap-to-charge functionality with RFID provides secure and easy access, which can be shared among family members, teams, tenants, or in any shared setting. It supports up to 126 users, each with unique identification for simple usage tracking.

 

Technical Overview

zappi GLO delivers 7kW of single-phase charging through a 6.5m tethered Type 2 cable. Its screen-free design is fully managed via the myenergi app, with RFID access, and supports WiFi, Bluetooth, and local radio communication. The unit is IP65-rated for permanent outdoor use, featuring robust impact resistance, tamper detection, and integrated 6mA DC fault protection. At just 350mm x 170mm, it’s compact, discreet, and easy to mount both indoors and outdoors

Summary for Our Customers

We want every customer to feel confident when choosing us for their EV charger installation.

• You can cancel for free up to 48 hours before installation.
• Installed chargers are covered by the manufacturer’s warranty.
• If there’s ever a problem, we’ll work with you quickly and fairly to make it right.

Our Policy

At SIQA Group Limited, we’re committed to providing high-quality EV chargers and professional installation services. We believe in transparency, fairness, and clear communication at every step. This policy explains how we handle returns, refunds, and cancellations.

 

1. Products Supplied and Installed by Us

All EV chargers are supplied through trusted manufacturers and come with a manufacturer’s warranty (3 years with us as an OZEV authorised installer).

Once the charger is installed and commissioned:

• Ownership transfers to you.
• The product warranty applies directly from the manufacturer.

If a fault occurs after installation:

• We will inspect the unit within 72 hours to confirm the issue.
• If it’s a product defect, we’ll assist in arranging repair or replacement under the manufacturer’s warranty.
• If the issue is related to installation, we will fix it promptly and at no extra cost to you.
• If your installation is in a domestic property, you'll have the extra protection of NICEIC's Platinum Promise. Click here to find out more.

 

2. Cancellations Before Installation

We understand plans can change, and we’ll always try to be flexible.

• More than 48 hours before the scheduled installation:
  ✅ Full refund of any deposit paid.

• Within 48 hours of installation:
  ⚠️ A £75 cancellation fee may apply to cover time, logistics, and restocking.

• On the day of installation (if work cannot proceed due to access or site issues):
  ⚠️ A call-out charge may apply.

 

3. Returns After Installation

Because each EV charger is individually installed and commissioned on site, returns after installation cannot be accepted, except in these cases:

• The charger is confirmed faulty by the manufacturer, or
• There’s an installation error (which we’ll correct free of charge).

We’re unable to accept returns due to change of mind, incorrect model choice, or property alterations after installation.

 

4. Refunds

If a refund is approved, it will be processed using your original payment method within 7–10 working days. If part of the work has already been completed or materials used, these may be deducted from the refundable amount.

 

5. Our Commitment

We treat every customer with fairness and respect. Our goal is to resolve any issue quickly, safely, and professionally — because your satisfaction and safety are what matter most.

 

6. Contact Us

If you’d like to discuss a cancellation, refund, or warranty matter, please reach out using the details below:

📞 Phone: 07415151047
📧 Email: team@siqagroup.co.uk